Every patient handled,
from first message
to next visit.

Captured, qualified, booked, brought back. All automated.

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A patient conversation handled end to end in the Piper platform

Works with the tools you already use.

One system. The entire patient journey.

Most tools handle one part of the process. Zepi manages all of it.

  1. 01 · Capture

    Every inquiry, every channel.

    Patients reach you through WhatsApp, Instagram, your website, or by phone. Piper responds on every channel, answers their questions, and books them directly. No inquiry goes unanswered.

    SM
    Do you take Daman insurance?
    Sarah M. · 9:41 AM
    Yes, we do. I can book you in this week.
    Piper · replied in 8s

  2. 02 · Qualify

    The right patients reach your team.

    Piper assesses each inquiry through conversation, confirming insurance, payment method, and urgency before it reaches your front desk. Your team spends its time only on patients ready to book.

    SMSarah M.Ready to book
    Insurance confirmed
    Payment confirmed
    Urgency: this week

  3. 03 · Book & secure

    Booked directly, secured with a deposit.

    Patients book into the doctor's calendar and confirm with a deposit. A secured booking is a booking that shows.

    Booked with Dr. Lee, Thursday 3:00 PM
    Piper
    Deposit paid

  4. 04 · Show up

    Fewer no-shows, automatically.

    Reminders are sent 24 hours and 3 hours before each appointment. If a patient needs to reschedule, Piper manages it and rebooks them, keeping the schedule full.

    24h reminder sent3h reminder sent
    SM
    Can we move to Friday?
    Sarah M. · 8:02 AM
    Done, you’re booked Friday 3:00 PM.
    Piper

  5. 05 · Grow lifetime value

    One visit becomes many.

    After each visit, Piper requests a review, follows up, and re-engages patients when they are due to return, increasing the value of every patient over time.

    Hi Sarah, it’s been 6 months. Time for a check-up?
    Piper
    Review requested

A look inside the platform.

Every conversation, booking, reminder, and follow-up, in one place.

Piper · Conversations
Conversations inbox in the Piper platform

What you get

More patients booked. Fewer no-shows. Less busywork.

The same work, handled end to end, so your clinic feels the difference.

Fewer no-shows

Deposits and timed reminders mean booked patients actually walk in.

Nothing slips through

Every message and call is answered and followed up, day or night.

Your front desk, freed up

Piper handles the repetitive chasing so your team focuses on patients in the room.

More value per patient

Reviews, follow-ups, and reactivation turn one visit into a lasting relationship.

Patient journey pipeline in the Piper platform

Ready to see it on your clinic?

Book a quick call and we’ll show you exactly how Zepi handles your patients.

Book a demo