AI patient coordination

Founding offer: 3 pilot clinics, free for 30 days.

Every patient enquiry, handled.

Piper answers, qualifies, books, and follows up with every patient, day and night, on every channel.

New enquiry

answered in 8s

Sarah M.

Invisalign consultation

AED 12,400

  1. Answered
  2. Qualified
  3. Booked
  4. Deposit paid

Hi, do you take Daman insurance for Invisalign?

We do. I can hold a consultation with Dr. Lee this week. Thursday 3:00 PM or Friday 11:30 AM?

Thursday works.

Booked with Dr. Lee, Thursday 3:00 PM. Deposit link sent and paid.

See it in action

Watch Piper do the work.

One enquiry, answered, qualified, and booked, while your front desk gets on with their day.

Piper product demo01:35
Piper answering, qualifying, and booking a patient in a live conversation.

Works with the tools your clinic already runs on

  • WhatsApp
  • Instagram
  • Google Calendar
  • Meta
  • Google
  • Stripe

What Piper handles

The whole patient journey, handled.

Five moments where clinics lose patients. Piper covers every one, in the patient's own thread.

AD

Ashford Dental

WhatsApp

Piper
  • Website
  • WhatsApp
  • Instagram

Everything between the first message and the next visit.

No black box. Piper does what your best coordinator does, on every enquiry, every day.

Instant replies

Answers in seconds on your website, WhatsApp, and Instagram, including nights and weekends.

Is Saturday possible?
8sYes, 10:30 or 2:00.

Qualification

Confirms treatment fit, intent, timeline, and budget before a booking reaches reception.

Treatment fit
Timeline
Budget range

Booking and deposits

Offers real availability, books the right practitioner, and takes the deposit in chat.

Thursday 3:00 PM

Dr. Lee, chair 2

Deposit paidAED 1,000

Reminders

Timed confirmations 24 hours and 3 hours out, so patients arrive prepared.

24h
3h
Visit
Tomorrow at 3:00 PM with Dr. Lee.

Reschedules

Catches a cancellation the moment it lands and offers the next open slot.

Thursday 3:00 PMCancelled
Friday 3:00 PMRebooked

Follow-up and recall

Checks in after treatment, asks for the review, and reopens the conversation when a patient is due.

Review left
6 months later
Time for a check-up?

One clear view of every patient.

Your team sees the same thread Piper does, with the reasoning, the value, and the next action attached.

Conversations

Every channel in one inbox, with the booking state on each thread.

PiperHQ conversations inbox listing patient enquiries with treatment and booking status

Built for every role in your clinic.

Each person gets a focused view. The patient context stays connected underneath.

Owner

The business picture, without asking for a report.

Enquiries, bookings, show rate, and recovered revenue in one place.

  • Compare channels and spot the missed opportunities
  • See the value follow-up brings back

Clinic manager

Every conversation under control.

Assignments, handoffs, and escalations in one connected queue.

  • Review Piper's answers and the evidence behind them
  • Exceptions arrive sorted by ownership and urgency

Coordinator

Only the work that needs a person.

Piper handles the routine and hands over the rest with full context.

  • Clinical questions and stalled bookings rise first
  • Take over in one click, in the same thread

Practitioner

Your patients, without the admin noise.

Today's diary and a short brief before each visit.

  • Intent, timeline, and open questions summarised
  • The source conversation stays one click away

More patients booked. Less work between visits.

Friday 9:47 PM

Clinic closed

Do you have anything next week for a whitening consult?

Yes. Tuesday 10:30 AM or Thursday 3:00 PM with Dr. Lee. Which suits you?

9:47 PManswered in 8 seconds
Booked at 9:52 PM, deposit paid

Faster first response

Every enquiry gets a useful answer in seconds, including nights and weekends.

Less front-desk chasing

Routine questions and follow-ups run without adding another inbox to manage.

This week

1 cancellation, 0 empty chairs

Mon

09:00
14:30

Tue

10:30

Wed

09:30
16:00

Thu

11:00

Fri

11:30
15:00

Thursday cancelled at 8:02 AM, rebooked to Friday by 8:03 AM.

More kept appointments

Deposits, confirmations, and fast rescheduling protect your calendar.

Better patient continuity

Post-visit check-ins, reviews, and recall keep the relationship moving.

One clinic improved bookings by 40% after rebuilding qualification and follow-up.
Anonymised result from Zepi's clinic work. Ad spend was unchanged that month.

Data & compliance

Patient data, held to the standard healthcare demands.

Piper is built around the data-protection laws that govern healthcare in the UAE and the EU.

UAE

Personal Data Protection Law

Federal Decree-Law No. 45 of 2021

Lawful basis, consent, data-subject rights, and breach notification for personal data in the UAE.

UAE

ICT Health Law

Federal Law No. 2 of 2019

Strict confidentiality, consent, and handling rules for health data created in the country.

EU / UK

GDPR & UK GDPR

Regulation (EU) 2016/679

Data minimisation, access requests, a 72-hour breach notice, and the right to erasure.

  • Encrypted in transit and at rest
  • Least-privilege access and full audit trail
  • EU-hosted, with vetted sub-processors
  • Card payments via PCI-DSS-certified Stripe
  • Data Processing Agreement available

See Piper on your patient journey.

Bring your current workflow. We'll show you where Piper fits and what your team can stop chasing.

  • 30 minute call
  • Your clinic's real enquiries
  • No system change required